
I was in the Emergency Department of a hospital a while ago and was watching the staff. Various people were repeatedly coming up to them and asking how much longer they would have to wait. A man who had been

Last week, I was in a meeting when the lady next to me admitted she was deathly scared of speaking. The statement reminded me of how afraid I used to be and I told her I knew exactly how she felt.

Hand control and how you give a hand shake can tell people immediately what kind of person they believe you to be. A recent example are some of the many handshakes President Trump has been photographed giving to various leaders.

When you engage with senses, you make it easier for people to imagine themselves in the situation you are describing and it can have great appeal to a listener, drawing them in. Any sales associate, speaker, trainer or teacher wants to immediately

Have you ever been told you should make eye contact with your audience? When I first started to speak in front of audiences, I truly believed I was making eye contact. I was wrong. People told me I was talking above